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Better ReykjavikUse Case

Better Reykjavík is an online consultation forum where citizens are given the chance to present their ideas on issues regarding services and operations of the City of Reykjavík. Anyone can view the open forum and registered users who approve the terms of participation can participate in the forum. The City of Reykjavík commits itself to formally address the ideas presented on Better Reykjavík in the following manner: Each month, the five top rated ideas are processed in the appropriate standing committee. In addition, the top rated idea in each category is addressed in the appropriate standing committee every month (the categories are tourism, operations, recreation and leisure, sports, human rights, art and culture, education, transportation, planning, administration, environment, welfare, various). The procedure is as follows: At 12 noon, on the last weekday of each month, the five top rated ideas on Better Reykjavík and the top rated idea of each category are moved into a specific area on the Better Reykjavík site after which they can no longer be rated. These ideas, along with the arguments and discussions about them, are addressed in the appropriate standing committee as soon as possible. They should preferably be addressed within one month. Summer holidays in the standing committees can however prolong the formal address of the ideas. A standing committee can send ideas to district committees for discussion as needed. Other ideas that are not addressed by the City of Reykjavík will remain open for discussion among the users of Better Reykjavík.